How do you process open-ended questions?
First process open-ended questions to ensure that there are no nonsense answers in the data. There is an instruction to respondents included next to the question that advises respondents to answer “no” if they cannot think of any answers to the question provided.
Once all responses are collected, we run a script to check for any nonsense answers and clean anything out that is not a proper answer/looks like nonsense. We then sense-check the results following this cleaning, to ensure that no valid responses have been inadvertently cleaned and that no nonsense answers still remain in the clean data.